" ...during these hard economic times, I was reviewing expenses and trying to save money. They notified us of their decision, and we recommend they stay or at least make sure they monitor it daily but agreed to let them cancel your subscription. As our standard, we kept their data for 30 days beyond the end of their contract, just in case.  About 4 months later they called and told us that they had a hard drive failure and recovery was on $2000 or terabyte and they have 4TB. We decided that the cost of backup is way cheaper than the cost of data recovery, being shut down for weeks with productivity of 14 employees ..."