Testimonial

"I thought we were covered with a tape backup, but they discovered in just a few minutes that I was NOT covered and in fact at great risk of massive data loss! They know what they are doing."

Source: Chief Financial Officier

Q: What if we already have a tape backup system?

Using a tape backup system and an cloud backup system offers
the best of both worlds.  Critical files, like billing, customer contact
files and databases can be kept offsite.  While tape system can
be used to create a full backup of the entire system once or twice a
month, instead of on a daily basis.  The tapes and drive will last
longer and require less maintenance.  The cloud backup can provide a quick and easy way to retrieve critical files and databases without the hassle of searching through tapes.

Q: What if we already have a Zip drive?

Frankly, we believe that it is not optimal for most users to use a zip or other removable disk media for backup. Our backup service is completely automated and has the required file redundancy to protect important data. The only safe way to use a zip drive for backup is to have three disks and make the same backup three times. That way when one of the disks fails you are still protected.  You are also at added risk and effort if you’re backup spans multiple disks.

Q: How long will a Mirrored Storage backup take?

Offices with high-speed internet connections should find this service comparable with tape drives.  Dial up users will be able to do incremental backups in thirty to sixty minutes. The initial backup can take several nights to complete, so we can come to your office and make the initial backup of your system.  We will then take your full backup back to your center and you can incremental backups from that point forward.

Q: Onsite, Offsite - What's the Difference?

Basically, our backups work like regular tape backups, with one important difference.  Instead of sending backups to a tape drive or other media attached to the computer being backed up, our backup send encrypted file data over the internet to a computer file storage system safely off-site.  This usually happens at night while your business is closed and nobody is using the computers. It's completely automatic.  In fact, you may forget it's working every night.  We will monitor your backups and let you know if there are any issues that you need to address.
 

Q: Why Are Backups By Mirrored Storage Considered More Beneficial?

The data is immediately stored off-site using an automated backup system, only an internet connection is needed. This completely eliminates the need for expensive backup equipment and media. Also, since the system is automated, manual labor is eliminated.
 

Q: Does compliance regulations apply to?

Many businesses have to comply with federal regulations such as HIPAA, SOX, GLBA, e-CFR and other are partner regulations like PCI. More Details

More Technical FAQ's

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